BayShop vs Zinus: Comparing Latex Mattresses in Singapore
- Brendan Phuah
- 7 days ago
- 9 min read
If you're searching for a natural latex mattress in Singapore, you need to know what you're actually buying.
BayShop's SYMFONI® mattresses are all-latex: 100% natural latex from Sri Lanka, no springs, no foam, made in Singapore.
Zinus Singapore lists "100% natural latex mattresses" on their site, but these are hybrids: a latex layer combined with pocket springs and polyurethane foam, manufactured in China and Indonesia.
The bottom line: If price is the main factor and you’re fine buying online without testing, Zinus is cheaper. If you want an all-latex mattress with stronger durability, cooler sleep, and the option to test in person, BayShop is the better fit.
What You Care About Most | Best Match |
A mattress made entirely of natural latex (no springs, no foam) | BayShop |
Naturally cooling sleep (less heat trapping) | BayShop |
Long-term durability (built for 10+ years) | BayShop |
Lowest price | Zinus |
Latex certified by independent testers | BayShop |
Best buying experience (test in person, exchange option, setup) | BayShop |
More recent positive reviews (based on latest Google reviews) | BayShop |
In this Article:
What Are BayShop and Zinus Mattresses Made Of?
BayShop's SYMFONI® mattress is made entirely of natural latex. Zinus's "latex mattress" is actually a hybrid with one latex layer, pocket springs, and memory foam. Different constructions, different trade-offs.
What Does "100% Natural Latex" Actually Mean?
A mattress labeled “100% natural latex” should mean the mattress is made from natural latex throughout, including the core and all main layers. If the mattress has springs or foam in the core, it’s a latex hybrid, even if it has a natural latex layer on top.
How to verify: ask the seller what the core material is.
If the core includes springs or foam, it is a hybrid, not a 100% natural latex mattress.
What Is Inside a BayShop SYMFONI® Mattress?
BayShop's SYMFONI® mattresses are 100% natural latex. That's the entire mattress, not just one layer.
The latex is sourced from Sri Lanka, processed using the Dunlop method, and assembled in Singapore. There's nothing else inside. No springs to wear out. No foam to break down. No glue holding mismatched materials together.
The mattress includes:
7-zone ergonomic support built into the latex itself
Dual-firmness design you can flip for medium or firm
Pinholes and open-cell structure for breathability
Removable, washable OEKO-TEX certified cover.
What Is Inside a Zinus Latex Hybrid Mattress?
Zinus “latex mattresses” are hybrid mattresses. They typically have one latex layer on top, with a core made of pocket springs and comfort layers that include polyurethane-based foam (including memory foam).
You can see this in the product names, for example: “Zinus Latex Hybrid ‘Cool’ Spring Mattress.”
The Zinus Singapore website doesn't clearly disclose:
Latex layer thickness
Latex source
Processing method (Dunlop or Talalay)
All-Latex vs. Hybrid: What’s the Difference?
A 2017 study published in the Journal of Chiropractic Medicine compared latex and polyurethane foam mattresses. The study found latex reduced peak body pressure on the torso and buttocks, and created a higher proportion of low pressure zones across sleeping positions. Lower pressure can mean fewer pain points and less tossing and turning. Hybrid mattresses combine springs and foam, and both materials have tradeoffs.
Pocket springs add bounce, but can creak over time and typically lose support after years of use.
Memory foam contours well, but it can trap heat.
Zinus markets its memory foam as BioFoam, which is still polyurethane based memory foam, but made using plant based oils. A 2022 study in Chemosphere found memory foam mattresses can emit VOCs such as toluene and acetone, with concentrations peaking in the first day after installation.
All-Latex Mattress | Hybrid Mattress | |
Pressure Relief | Even, consistent support across the body | Softer on top, firmer pushback underneath (you may feel the layers) |
Durability | Built to last longer (often 10 to 15 years) | Wears out sooner (often 7 to 10 years) |
Temperature | Breathes better, naturally cooling | Foam layers can trap heat |
Noise | Quiet (no springs) | Springs can creak over time |
Off-gassing | Very low | Foam smell can be much stronger at first |
Source: Mattress materials and features listed are based on each brand’s Singapore website as of January 2026.
How Do BayShop and Zinus Compare on Price?
BayShop’s SYMFONI TD10 (Queen) costs S$2,780 for a 100% natural latex mattress made in Singapore.
Zinus lists their 10" Queen latex hybrid at S$2,120, marked down to S$499.
They’re in two different mattress categories, with very different materials and build quality.
What Do Hybrid Mattresses Actually Cost in Singapore?
Most hybrid mattresses in Singapore typically cost S$300 to S$1,500, depending on brand and build.
Examples:
Origin Hybrid: S$399 to S$829
IKEA: around S$499
Azure Cool Hybrid: around S$299
Snow Slumber: around S$1,500
At S$2,120, the Zinus hybrid would sit at the high end of the hybrid category. Actually being one of the most expensive hybrid mattresses in Singapore.
Zinus lists their 10" Queen latex hybrid at S$2,120, marked down to S$499.
This pricing pattern is sometimes called anchor pricing. A higher reference price is displayed next to a lower sale price to make the discount feel more significant. Whether the mattress was ever sold at S$2,120 is unclear, but S$499 is consistent with what hybrids typically cost in this market.
What Do All-Natural Latex Mattresses Cost in Singapore?
BayShop’s SYMFONI TD10 (Queen) is S$2,780, which is normal for an all-natural latex mattress, not a hybrid.
You’re paying for:
100% natural latex throughout the mattress
Breathability and cooler sleep
Consistent head-to-toe support
Made in Singapore
Ability to test and exchange
Within the all natural latex category, BayShop is on the more affordable end. Brands like Heveya sell Queen and King mattress sizes for S$4,088 to S$6,888.
Source: Prices listed are based on each brand’s Singapore website as of January 2026.
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What Mattress Certifications Do BayShop and Zinus Have?
BayShop’s latex and cover materials are backed by recognized third-party certifications (including eco-INSTITUT and OEKO-TEX® STANDARD 100 Class I).
Zinus has CertiPUR-US® certification for its polyurethane foam layers only. On Zinus Singapore’s website, there are no latex specific certifications listed for the latex layer.
BayShop Singapore | Zinus Singapore | |
Latex certified | Yes | Not listed on website |
Foam certified | N/A (no foam) | Yes (CertiPUR-US) |
Certifying bodies | eco-INSTITUT, OEKO-TEX, TÜV Rheinland | CertiPUR-US (foam only) |
What the certification covers | Latex core (and cover materials) | Foam layers only (not latex, not springs, not full mattress) |
What Mattress Certifications Does BayShop Have?
BayShop’s SYMFONI® latex and cover materials have the following mattress certifications:
Certification | What it tests |
eco-INSTITUT (Germany) | Tests for low emissions and harmful substances, including VOCs and certain chemical residues. |
OEKO-TEX® STANDARD 100 (Class I) | Tests for harmful substances in textiles. Class I is the strictest level, designed for babies and sensitive skin. |
TÜV Rheinland | Tests durability through repeated compression, including 60,000 compression cycles, to simulate long-term use and resistance to sagging. |
What Mattress Certifications Does Zinus Singapore Have?
Zinus has CertiPUR-US® certification, which covers its polyurethane foam (BioFoam). This certification tests foam for emissions and chemical safety.
It does not test latex, springs, or the finished mattress. Zinus's Singapore website lists no certifications for the latex layer. No eco-INSTITUT, no OEKO-TEX.
Is Zinus Singapore Latex Really 100% Natural?
Zinus Singapore describes some products as “100% Natural Latex.”
On their Singapore website, there is no third-party certification mentioned that verifies the latex purity or latex content.
This doesn’t prove the latex isn’t natural. It just means you’re relying on the brand’s claim rather than independent verification. For some buyers, that matters.
Source: Certifications listed are based on each brand’s Singapore website as of January 2026.
How Do BayShop and Zinus Compare on Buying Experience?
BayShop lets you test in a private showroom before buying, offers a one-time exchange within 60 days, and includes free delivery with professional setup. Reviews often highlight the no-pressure environment and long-term comfort.
Zinus also has physical locations in Singapore, including their own showroom and authorized retailers. However, their policy does not allow returns, refunds, or exchanges once the mattress is unpacked. Recent reviews are mixed, including complaints about sagging and warranty claim issues.
BayShop Singapore | Zinus Singapore | |
Test before buying | Yes (45-min private session) | Yes (showroom + retailers) |
Showroom style | Private, guided session | Walk-in showroom + retailers |
Returns after opening | No | No |
Exchange policy | One-time exchange within 60 days | None once opened |
Delivery | Free + professional setup | Free, DIY unboxing |
Can You Test a Mattress Before Buying in Singapore?
BayShop offers a 45-minute private session at our Sleep Studio near MacPherson MRT. You can test firmness options, ask questions, and take your time without crowds.
Zinus lists a showroom in Singapore (House of Zinus at Oxley Bizhub) and availability through retailers like Courts Megastore in Tampines. This gives you the option to see the product in person, though the experience may be more self-directed than a private session.
What Is the Return Policy for BayShop and Zinus?
Neither brand accepts returns once the mattress is opened. The difference is whether you can exchange it.
BayShop offers a one-time exchange within 60 days on their TD8 and TD10 mattresses. If the firmness isn’t right, they’ll swap it for a softer or firmer option.
Zinus does not offer returns, refunds, or exchanges once the mattress is unpacked.
What Do Customers Say About BayShop and Zinus?
Reviews are taken from each brand’s Google Business Profile. These are the 5 most recent reviews as of January 2026.
BayShop Reviews (Google):
"Brendan was very informative, attentive to our questions and needs... It's been working well since and helps relieve my wife's reflux issues at night." — SK T, Dec 2025
"Tried sleeping on it several times and it was very comfortable, best of all the latex material will not accumulate dust mite. So less sneezing as well." — Starry Koh, Dec 2025
"I had a great experience at the store, and the delivery staff were very passionate about the product. Mattress is great." — Jia Hua Law, Dec 2025
"Brendan... was refreshingly not pushy at all about sales... I now wake up feeling refreshed instead of stiff and sore like I used to." — Nelson Lee, Oct 2025
"Mr Brendan was very friendly and patient throughout our visit, allowing us to test the different mattresses... We couldn't be happier with our new mattresses and even came back to purchase one more." — Dorothy Ng, Sep 2025
Test natural latex mattresses in a private, quiet space.
Zinus Reviews (Google, House of Zinus @ 61 Ubi Rd)
"A most unfortunate experience with Zinus, and I regret recommending it to friends and family over the past few years. It has sagged visibly like a hammock under light load... they had repeatedly denied our warranty claim despite exchanges in good faith." — Alvin Leong, Dec 2025
"Visited the Zinus showroom today and had a disappointing experience. The sales rep... didn't bother to approach or assist me, just sat back at the counter. I waited for a while but was completely ignored." — Dean T, Dec 2025
"Donny helped us secure both mattresses... Frankly the best sales experience I've ever had in Singapore in the last 2 decades." — Mitzi, Sep 2025
" I bought Zinus mattress from shopee...it claim to be cooling. Omg. It's so bad. So hot... Not suitable for children as they are growing. Not suitable for back pain people and old people."— Aw Honghui, Sep 2025
"Good staff service from salesman Donny, he satisfied all my inquiries! It was impressive as I usually ask a lot." — Midnight Ally, Jun 2025
Source: Reviews pulled verbatim from Google. Last checked January 2026.
How Do BayShop and Zinus Warranties Compare?
Both brands offer 10-year warranties, but the coverage works differently. This matters because warranties only help if the claim process is realistic, and the defect threshold is fair.
BayShop offers full coverage in Year 1 (you only pay transport).
Zinus applies pro-rated coverage from Day 1, and the claim process requires more documentation.
Pro-rated means the brand covers less of the replacement cost as the mattress gets older.
What Does BayShop’s Warranty Cover?
BayShop covers visible indentations (sagging) in the latex core that measure:
1 inch (2.5 cm) or more, or
more than 20% of the mattress’s original height
It also covers cracks or splits that affect structural integrity.
Year 1: full coverage, you only pay the transport fee for pickup and delivery.
After Year 1: coverage becomes pro-rated.
What Does Zinus’s Warranty Cover in Singapore?
Zinus covers manufacturing and structural defects. Coverage is pro-rated from Day 1, with no full coverage period.
To make a claim, Zinus requires:
original invoice
product registration
unboxing photos or video
If you don’t have unboxing evidence, it may make a claim harder to process even if a defect exists.
Why Does the Sagging Threshold Matter?
BayShop’s warranty applies at 1 inch (2.5 cm) of indentation.Zinus requires 1.5 inches (3.8 cm).
That means Zinus requires 50% more sagging before it qualifies as a defect.
By the time a mattress dips 1.5 inches, you may already be sleeping badly for a long time. A lower threshold can mean getting support sooner.
Which Mattress Brand Is Right for You?
This isn’t “good” vs “bad.” It depends on what you value.
Zinus might work for you if:
Budget is the main factor, and you want the lowest price point
You prefer the feel of a latex hybrid (springs + foam + a latex layer)
You’re comfortable buying online without a private test session
You’re okay with DIY setup (unboxing and setup on your own)
You’re fine with a hybrid mattress that may have a shorter lifespan than all-latex options
BayShop is a better fit if:
You want a 100% natural latex mattress with no springs and no foam
You care about latex sourcing, and you want to support a Singapore-based brand
You want third-party certifications that cover the latex itself
You’d rather test in person before committing
You want an exchange option if the firmness feels wrong
You want a mattress built for long-term durability (10+ years)
You want 7-zone ergonomic support
You want a mattress that’s naturally breathable and sleeps cooler than foam-heavy hybrids
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