Heveya vs. Getha vs. BayShop Latex Mattresses in Singapore
Updated: Aug 19
Shopping for a natural latex mattress in Singapore often means comparing well-known brands like Heveya and Getha with local brands, like BayShop.
As a Singapore-made natural latex mattress brand, BayShop understands why customers look at all these choices side by side. It makes sense to weigh comfort, durability, and price before investing in better sleep.
Rather than claiming to be “the best,” this comparison guide puts the facts side by side. It covers materials, certifications, service, and pricing, using details from each brand’s website and verified customer experiences from Google reviews.
Here's an honest look at what each brand offers Singapore mattress buyers.
In this Guide:
5 Key Takeaways:
BayShop is the most affordable option by a wide margin.
A Queen-size BayShop SYMFONI® TD 8 starts at S$2,280 vs S$4,399 for Getha Togetha 20 and S$6,388 for Heveya Mattress II.
All three latex mattress brands use natural latex, but their builds differ.
BayShop uses a single-material, glue-free natural latex core with a twin-density design (medium one side, firm the other).
Heveya uses modular organic latex layers you can rearrange for different firmness.
Getha combines latex with coir, wool, or silk to vary firmness and feel.
BayShop and Heveya lead on transparency for mattress certifications; Getha is less transparent.
BayShop holds OEKO-TEX Standard 100 Product Class I, eco-INSTITUT, and TÜV Rheinland certifications.
Heveya is GOLS and OEKO-TEX Product Class I certified.
Getha lists eco-INSTITUT testing on some models but does not display OEKO-TEX or GOLS on its Singapore site.
Trial policies vary. Heveya offers the longest, BayShop offers a private testing experience.
BayShop provides a private 45-minute sleep studio session and a one-time 60-day comfort exchange on the SYMFONI® TD 8 and TD 10, with free pickup and redelivery.
Heveya gives a 100-day trial with the first exchange free, and deducts S$300 if you take a refund instead. Its trial does not cover customised mattresses.
Getha states that mattresses may not be returned for hygiene reasons and lists no trial period for Singapore buyers.
All three mattress brands offer a 10-year warranty, but their claim terms differ.
BayShop and Heveya set a 2.5 cm sagging threshold; Getha requires 3.8 cm. BayShop explains its prorated schedule in plain language.
Heveya requires independent lab measurement.
Getha reserve the right not to handle any items for repair if, in their opinion, the mattress is in an unsanitary condition.
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1. What Each Natural Latex Mattress Is Made Of
What goes into a natural latex mattress matters just as much as how it feels. The materials and the way each brand makes its mattress can change comfort, breathability, and long-term durability.
Here's how BayShop, Heveya, and Getha compare on materials and manufacturing:
BayShop Singapore
BayShop's SYMFONI® natural latex mattress is made in Singapore using 100% natural latex tapped from Hevea brasiliensis trees in Sri Lanka.
The latex is shaped with the Dunlop method into solid cores without synthetic latex (SBR), petrochemicals, or synthetic fillers. There are no glues, which helps cut down on unnecessary chemicals and hazardous gases. This gives people looking for a natural latex mattress in Singapore a cleaner, simpler option that supports healthy sleep.
Twin Density Design: The mattress features a Twin Density design with medium firmness on one side and firm on the other, allowing users to choose their preferred comfort level.
The 7-zone ergonomic design provides targeted support for different body areas, while the naturally ventilated structure with pinholes and open-cell design ensures optimal airflow.
Key details:
Single or multi-layer natural latex cores from certified producers in Sri Lanka
Naturally ventilated with pinholes and an open-cell design
Hypoallergenic and resistant to dust mites & mould
No foam, fiber, or glued layers
Twin Density design (medium on one side, firm on the other)
7-zone ergonomic zones for targeted support
Removable Tencel cover for airflow and easy washing
BayShop keeps things clear and practical, with materials you can trust and a structure built for long-term comfort.
Heveya Singapore
Heveya uses organic latex from its own plantations, also shaped with the Dunlop method. Like BayShop, it skips synthetic foam or chemical adhesives. The layers are held in place with a zippered cover, which helps keep air moving and makes it easier to shift or adjust the mattress if needed.
Modular Design: The modular approach allows for different firmness choices depending on the model, with layers that can be adjusted or rearranged as preferences change. The breathable open-cell structure maintains natural ventilation throughout the mattress.
Key details:
Organic latex with breathable open-cell structure
No glue or foam in the core
Different firmness choices depending on the model
Removable bamboo-blend cover
Heveya focuses on organic latex and flexibility for people who want a choice of firmness.
Getha Singapore
Getha makes its latex mattresses in Malaysia using natural latex tapped from local plantations. Some models pair the latex core with other layers to change firmness or feel. These extra layers might include coir (coconut fiber) for firmness, or wool and silk for a softer surface and better moisture balance.
Multi-Material Design: The combination approach allows Getha to offer more variety in comfort profiles. Some models combine latex with coir (coconut fiber) for a firmer feel, while other models add wool or silk for softness and humidity balance. The open-cell latex maintains breathability with pinholes for air circulation.
Key details:
Natural Malaysian latex as the base
Some models combine latex with coir for a firmer feel
Other models add wool or silk for softness and humidity balance
Open-cell latex with pinholes for breathability
Cover fabrics may use bamboo charcoal yarn or Nano Silver to help with odor and bacteria
Key Takeaways: Comparison on Mattress Material and How They're Made
BayShop offers a straightforward, single-material mattress made from certified 100% natural latex with no foam, fillers, or adhesives. Mattresses are made in Singapore with a focus on breathability, hypoallergenic materials, dual firmness and 7-zone support.
Heveya takes a modular approach with organic latex and adjustable firmness layers. This offers more customization, especially for customers who want to change their mattress feel over time.
Getha combines latex with other natural materials like coir, wool, and silk to produce a range of firmness and comfort options. While this allows for variety, it also introduces more materials into the core build.
All three brands avoid synthetic foam and use breathable latex structures. BayShop stands out for its all-latex, glue-free core and locally made transparency.
2. Price Comparison for Natural Latex Mattresses in Singapore
Natural latex mattresses vary widely in price depending on brand, model, and features. To make this easier to follow, here’s a look at three groups:
standard mattresses
luxury options
baby or kids models
All prices shown are regular retail prices taken from each brand’s website, with no discounts or seasonal offers applied.
Standard Mattress Prices
This table compares prices for Singapore mattress sizes for Single, Super Single, Queen, and King mattresses:
Brand & Model | Thickness | Single | Super Single | Queen | King |
BayShop SYMFONI® TD 8 | 8" (20.3 cm) | S$1,580 | S$1,780 | S$2,280 | S$2,680 |
Heveya Mattress II | 8.8" (22.5 cm) | S$3,888 | S$4,488 | S$6,388 | S$7,288 |
Getha Togetha 20 | 8.6" (22 cm) | S$2,599 | S$3,099 | S$4,399 | S$5,199 |
Mattress Prices Updated: Aug 18, 2026
BayShop’s SYMFONI® TD 8 mattress is more affordable than Heveya Mattress II or Getha’s Togetha 20, while still including features like 7-zone ergonomic support, hypoallergenic natural latex, and OEKO-TEX 100 certified fabrics.
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Premium & Luxury Mattress Prices
For thicker, higher-end models with dual-firmness or deeper latex cores, these mattresses cater to people who want a luxury plush feel.
Brand & Model | Thickness | Queen | King |
BayShop SYMFONI® TD 10 | 10" (25.4 cm) | S$2,780 | S$3,180 |
Heveya Mattress III | 12.2" (31 cm) | S$7,588 | S$8,788 |
Getha Togetha 100 Gold | 12.2" (31 cm) | S$8,299 | S$9,199 |
Mattress Prices Updated: Aug 18, 2026
BayShop’s SYMFONI® TD 10 is priced at $2,780 for a Queen, which is $4,808 less than a Heveya Mattress III ($7,588) and $5,519 less than the Getha Togetha 100 Gold ($8,299).
BayShop’s mattresses are designed with non-quilted covers. Therefore the stated height of the mattress are close to the height of the latex cores, whereas, Heveya’s and Getha’s covers are heavily quilted and may affect the height by as much as 2-5 cm.
Even at this lower price, it still offers a triple-layer natural latex build, 7-zone ergonomic support, and a breathable, washable Tencel cover for a cool, hygienic sleep.
Baby and Kids Mattress Prices
Natural latex mattresses for babies and kids can vary in price depending on brand, size, and customization. Here’s how the three brands compare based on regular prices without offers:
Brand | Babies (0-3 Years) | Kids (4-13 Years) |
BayShop | Little SYMFONI Natural Latex Baby Mattress - S$239 | Junior SYMFONI Kids Latex Mattress - S$780 |
Heveya SG | Organic Latex Baby Cot Mattress - S$838 | No designated kids mattress found on site |
Getha SG | Baby Latex Mattress - S$249 | Togetha 5 Kids Latex Mattress - S$899 |
Mattress Prices Updated: Aug 18, 2026
BayShop’s Little SYMFONI® Natural Latex Baby Mattress is set at S$239 no matter if you choose small, medium, or large sizes, making it simple and affordable. The Junior SYMFONI® Kids Latex Mattress is also competitively priced at S$780 for a standard size.
Heveya lists an Organic Latex Baby Cot Mattress at S$838, with baby custom mattress options going as high as S$988 depending on the size and specifications. There is no specific kids mattress on their Singapore website.
Getha prices its Baby Latex Mattress starting at S$249, with prices changing by size, meaning larger baby mattresses cost more. For kids, the Togetha 5 Kids Latex Mattress is listed at S$899.
Full pricing for every size is on BayShop's natural latex mattress range page.
Why BayShop SYMFONI® Natural Latex Mattresses Cost Less?
It’s not about cutting quality. It’s about cutting out the middlemen.
Most mattress brands build in extra costs for retail showrooms, distributors, and big marketing budgets, which push prices up without improving comfort or durability.
BayShop makes and sells SYMFONI® latex mattresses directly in Singapore, with no layers of excessive markup.
That way, you get all the ergonomic support, healthy sleep benefits, and luxury comfort of natural latex at a fair price.
3. Health Certifications and Testing for Natural Latex Mattresses in Singapore
When you buy a natural latex mattress, you want to be sure it's safe for your family and your indoor air.
Why these certifications and 3rd party testing standards matter:
Prove mattresses are non-toxic and low in harmful chemicals
Control off-gassing so you don't breathe unwanted fumes
Give you peace of mind about what you're sleeping on
Key Certification Terms
OEKO-TEX Standard 100 Product Class I: Top safety level for products used by babies or those with sensitive skin. Tests for 100+ harmful substances.
eco-INSTITUT: German lab that checks for low emissions and off-gassing, including VOCs and other indoor air pollutants.
GOLS (Global Organic Latex Standard): Covers the entire latex production chain from plantation to finished mattress, confirming organic practices and chemical safety.
TUV Rheinland (LGA Quality Tested)
Which Natural Latex Mattress Brands Are Formaldehyde-Free in Singapore?
BayShop and Heveya have OEKO-TEX Standard 100 Product Class I certification, which includes testing for formaldehyde. Getha does not list OEKO-TEX or GOLS certification on its Singapore website, although it states that some models are tested by eco-INSTITUT for chemical emissions. BayShop also holds eco-INSTITUT certification for emissions, giving it testing from two independent laboratories.
Brand | Formaldehyde Tested | Certification |
BayShop | Yes | OEKO-TEX Standard 100 Product Class I, plus eco-INSTITUT emissions testing |
Heveya SG | Yes | OEKO-TEX Standard 100 Product Class I, plus GOLS |
Getha SG | Not stated | eco-INSTITUT on some models. No OEKO-TEX or GOLS listed. |
Certifications listed are published on each brand's Singapore website as of Aug 18, 2026
BayShop Singapore
BayShop’s SYMFONI® latex mattresses are tested for chemical safety by two top global labs:
German eco-INSTITUT Testing
The German eco-INSTITUT is an independent lab that tests for low off-gassing and chemical emissions. BayShop’s latex mattresses passed tests for:
VOCs (Volatile Organic Compounds)
Pesticides
Heavy metals
Flame retardants
OEKO-TEX® Standard 100 – Product Class I
OEKO-TEX® Standard 100 Product Class I is the strictest safety rating under OEKO-TEX, approved for babies and people with sensitive skin. It confirms the mattress is free from harmful chemicals such as:
VOCs
Formaldehyde
Lead, cadmium, and other heavy metals
Phthalates
Nitrosamines (used in latex processing)
Harmful dyes and pesticides
TÜV Rheinland (LGA Quality Test) Certified Durability
TÜV Rheinland is a globally recognized testing body based in Germany. Their certification confirms that BayShop’s SYMFONI® mattresses meet strict performance and safety standards for long-term use.
BayShop’s latex mattresses passed multiple durability and quality tests that simulate years of everyday use:
Rollator Test (Endurance Test) Simulates over 10 years of daily use by rolling a 140 kg weight across the mattress 60,000 times.
Compression Set Test Checks that the latex returns to its original shape after repeated pressure, with no permanent indentations.
Height Loss / Thickness Retention Confirms the mattress keeps over 95% of its original thickness with normal use.
Hardness / Firmness Deviation Ensures the mattress stays consistent in comfort and firmness over time.
Fatigue Resistance Verifies there are no weak zones or breakdown in high-pressure areas like the hips and lower back.
Together, these certifications show BayShop’s commitment to sleep health, safety and durability.
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Heveya Singapore
Heveya uses organic latex certified by the Global Organic Latex Standard (GOLS). This covers the full supply chain, from how the latex is grown to how the mattress is made. It includes rules on chemical use, pesticide levels, and fair trade labor.
The brand also holds the OEKO-TEX® Standard 100 Product Class I certification, which confirms low emissions and chemical safety — the same rating held by BayShop.
Getha Singapore
Getha states that some of its models, such as the Greetings V and Compass mattresses, are tested by eco-INSTITUT for chemical emissions. The brand also mentions compliance with “European ECO requirements” for non-toxic and allergy-friendly materials.
However, organic certifications like GOLS or OEKO-TEX are not listed on Getha’s site. Certification information is harder to verify, and the term “European ECO requirements” refers to general regulatory guidelines, not a specific independent testing body.
Key Takeaways: Mattress Safety & Health Certifications
BayShop’s SYMFONI® mattresses are certified by OEKO-TEX Standard 100 Product Class I, eco-INSTITUT and TÜV Rheinland, proving they’re safe for babies, low in chemical emissions and durable.
Heveya uses GOLS-certified organic latex and also holds the OEKO-TEX Product Class I label, offering strong safety credentials.
Getha mentions eco-INSTITUT testing on some models but does not list GOLS or OEKO-TEX certifications, and its safety claims are less transparent.
BayShop stands out as a smart, credible choice with independently verified safety and durability across all mattresses.
4. Buying Experience When Choosing a Natural Latex Mattress in Singapore
When you shop for a natural latex mattress, the buying process can be just as important as the mattress itself. From how easy it is to try before you buy, to how well the brand supports you after the sale.
Here’s how BayShop, Heveya, and Getha handle showrooms, trials, customer service, and delivery.
BayShop Singapore
1. Mattress Testing
Feel confident choosing the right mattress with a private 45-minute session in BayShop’s appointment-only sleep studio
More than enough time to ask all your questions
No other customers around means no distractions or awkward rush
You can fully test how the mattress supports you in your own sleep positions
The team even encourages you to take a short nap so you can properly feel how the mattress performs for real sleep
2. Sleep Expert Guidance
Get clear, personal advice from a team who knows natural latex mattresses inside out
One-on-one support helps you understand firmness, posture benefits, healthy sleep qualities
You can ask anything without being pressured to buy extras
3. Trial & Returns
One-time 60-day comfort exchange on the SYMFONI® TD 8 and TD 10 if you need a softer or firmer feel
Pickup and redelivery included
For hygiene reasons, there are no cash refunds once the mattress is opened
4. Delivery & Assembly
Free delivery and professional setup included in the price, anywhere in Singapore
Flexible scheduling works around your routine
5. Customer Service & Post-Purchase (summarized from Google reviews collected between 2024 and 2026)
Customers say BayShop stays easy to reach after delivery through WhatsApp, with the same team that guided them in the showroom also helping with any questions or adjustments later
People mention follow-up feels personal and consistent, not handed off to a call centre
Several reviewers mention feeling well-educated about latex, firmness, and sleep posture, thanks to thorough explanations from the team
Repeat buyers highlight that BayShop’s mattresses hold up for many years, and that if they need help later, the same staff are still available
Reviewers say the owner and team are personally involved, making them feel looked after even months or years later
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Heveya Singapore
1. Mattress Testing
Heveya has multiple showrooms in Singapore where you can try their natural latex mattresses
Testing usually happens in a shared showroom with other shoppers present
Their flagship Tiong Bahru location includes a second-floor “sleep studio” where you can test mattresses in a quieter area
Heveya’s sleep studio appointments are only available in the evenings, while BayShop offers private mattress testing 6 days a week, from 10am to 5pm
2. Sleep Expert Guidance
The sales team can explain firmness options, materials, and sleep posture considerations
Reviews say their team provides helpful explanations without aggressive sales tactics
Consultations generally happen in the showroom environment rather than fully private
3. Trial & Returns
100-day trial period with a one-time free mattress core exchange if firmness isn’t right
If you still aren’t satisfied after the first exchange, you can return the mattress for a refund minus a S$300 transport fee
The mattress must be in clean, undamaged condition for any exchange or refund
4. Delivery & Assembly
Free delivery and setup included
Old mattress removal available on request
5. Customer Service (summarized from recent Google reviews)
Customers often mention the staff are knowledgeable, friendly, and patient, taking time to explain product options clearly
Team encourages extended testing, including naps in the showroom, so buyers feel confident in their choices
Reviews describe a relaxed, low-pressure environment that makes it comfortable to ask questions
After delivery, Heveya is noted for checking in and remaining responsive to support follow-up requests
Getha Singapore
1. Mattress Testing
Getha’s Singapore website includes a “book consultation” page, but it only lists contact details for Malaysia. There’s no information about mattress testing services available in Singapore.
2. Sleep Expert Guidance
Sales advisors explain firmness, materials, and product features
Guidance provided in a standard retail setting
3. Trial & Returns
Getha Singapore’s website does not clearly state a trial period, while BayShop offers a 60-day comfort exchange
Getha does not accept returns on opened mattresses for hygiene reasons
Only faulty goods can be returned within 14 days, and must be unused and in original condition
4. Delivery & Assembly
Like BayShop, mattress delivery is free within Singapore
Deliveries are only done on the weekdays (no weekends or public holidays)
5. Customer Service (summarized from recent Google reviews)
Customers describe Getha’s in-store staff as friendly, patient, and clear when explaining options
Reviews highlight that sales advisors generally avoid pushy tactics and provide good guidance at the showroom
Key Takeaways: Buying Experience Comparison
BayShop offers private 45-minute sleep studio sessions with one-on-one guidance, while Heveya’s showrooms are shared and Getha doesn’t list mattress testing options for Singapore.
BayShop includes a 60-day comfort exchange with free pickup and redelivery, while Heveya offers a longer 100-night trial but charges S$300 for returns, and Getha has no clear trial policy.
BayShop’s support is consistently praised for being personal and long-term, with follow-ups handled by the same team even months after purchase.
BayShop also offers custom latex mattresses
If you want a tailored, no-pressure buying experience backed by personal support and clear policies, BayShop is a solid choice.
5. Which Natural Latex Mattress Brands Have Long Warranties in Singapore?
BayShop, Heveya and Getha each offer 10-year limited warranties on their natural latex mattresses in Singapore. The warranties differ in their sagging thresholds, coverage after the first year and claim requirements. BayShop and Heveya specify a 2.5 cm sagging threshold, while Getha's threshold is 3.8 cm. Claim requirements also differ, with BayShop requiring photos and proof of purchase, while Heveya requires sagging to be independently measured.
BayShop | Heveya | Getha | |
Warranty length | 10 years | 10 years | 10 years |
Sag depth to claim | 2.5 cm (1 inch), or more than 20% of the original height | 2.5 cm, or more than 20% hardness loss | 3.8 cm (1.5 inches) |
Year 1 | Covered in full | Free replacement | Repaired at no cost |
After year 1 you get | Pro-rated repair or replacement | A discount on buying a new mattress, not a repair | Pro-rated repair |
Your share of the cost | 10% at year 2 50% at year 5 90% at year 10 | 30% in years 1 to 3 60% in years 3 to 5 80% in years 5 to 8 90% in years 8 to 10 | One tenth of current retail for each year you have owned it Plus transport costs |
Proof required | Photos and receipt | Photos, receipt, tape measurement, and independent lab tests | Not stated in the |
Warranty terms taken from each brand's published Singapore warranty, August 2026.
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BayShop Singapore
The 10-year warranty applies to the original purchaser and is non-transferable. It covers products bought from BayShop or authorised retailers for personal residential use.
Claims are made by email and require your contact details, proof of purchase, the product name and size, a description of the issue, and clear photos.
The warranty excludes normal wear, changes in comfort preference, mould, burns, stains, bodily fluids, improper setup, commercial use, and failure to unbox a compressed mattress within 30 days.
Heveya Singapore
The warranty covers latex mattresses and toppers for 10 years and pillows for 5 years. It also covers certain manufacturing defects in the mattress cover.
Sagging claims must be measured with a tailor's tape and verified by an independent laboratory equipped to measure to European Standard EN1957. Heveya may also request evidence that the mattress was used on a suitable foundation or base.
Defects must be reported within 30 days of discovery. Exclusions include normal wear, misuse, stains, mould, odours, UV or sunlight deterioration, and indentations caused by an unsuitable foundation or poor ventilation.
Getha Singapore
The warranty covers manufacturing defects only.
Getha states that it may decline to handle an item for repair if it considers the item to be in an unsanitary condition.
Exclusions include bedding that has been soiled or burned, obvious physical abuse or improper care of the fabric, and wear caused by abnormal use.
Final Takeaway: Comparing BayShop, Heveya, and Getha in Singapore
When comparing natural latex mattresses in Singapore, BayShop delivers equal and often superior value compared to major international brands like Heveya or Getha, all at more accessible prices.
What makes BayShop stand out:
100% natural latex construction
Trusted certifications (Eco-Institut, OEKO-TEX® STANDARD 100)
Transparent warranty terms and pricing
Private sleep studio experience and personal customer service that is difficult to match.
By eliminating hidden markups and unnecessary overhead, BayShop makes premium, ergonomic sleep solutions genuinely affordable for Singapore families.
The choice becomes clear when you consider both quality and value. BayShop offers the natural latex sleep experience you want, without the premium pricing you don't need.
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