Heveya vs. Getha vs. BayShop Latex Mattresses in Singapore

Shopping for a natural latex mattress in Singapore often means comparing well-known brands like Heveya and Getha with local brands, like BayShop.

As a Singapore-made natural latex mattress brand, BayShop understands why customers look at all these choices side by side. It makes sense to weigh comfort, durability, and price before investing in better sleep.

Rather than claiming to be “the best,” this comparison guide puts the facts side by side. It covers materials, certifications, service, and pricing, using details from each brand’s website and verified customer experiences from Google reviews.

Here's an honest look at what each brand offers Singapore mattress buyers.

In this Guide:

1. What Each Natural Latex Mattress Is Made Of

2. Price Comparison

3. Health Certifications and Testing

4. Buying Experience

5. Warranty Coverage

1. What Each Natural Latex Mattress Is Made Of

What goes into a natural latex mattress matters just as much as how it feels. The materials and the way each brand makes its mattress can change comfort, breathability, and long-term durability.

Here's how BayShop, Heveya, and Getha compare on materials and manufacturing:

BayShop Singapore

BayShop's SYMFONI® natural latex mattress is made in Singapore using 100% natural latex tapped from Hevea brasiliensis trees in Sri Lanka.

The latex is shaped with the Dunlop method into solid cores without synthetic latex (SBR), petrochemicals, or synthetic fillers. There are no glues, which helps cut down on unnecessary chemicals and hazardous gases. This gives people looking for a natural latex mattress in Singapore a cleaner, simpler option that supports healthy sleep.

Twin Density Design: The mattress features a Twin Density design with medium firmness on one side and firm on the other, allowing users to choose their preferred comfort level.

The 7-zone ergonomic design provides targeted support for different body areas, while the naturally ventilated structure with pinholes and open-cell design ensures optimal airflow.

Key details:

• Single or multi-layer natural latex cores from certified producers in Sri Lanka

• Naturally ventilated with pinholes and an open-cell design

• Hypoallergenic and resistant to dust mites & mould

• No foam, fiber, or glued layers

• Twin Density design (medium on one side, firm on the other)

• 7-zone ergonomic zones for targeted support

• Removable Tencel cover for airflow and easy washing

BayShop keeps things clear and practical, with materials you can trust and a structure built for long-term comfort.

Heveya Singapore

Heveya uses organic latex from its own plantations, also shaped with the Dunlop method. Like BayShop, it skips synthetic foam or chemical adhesives. The layers are held in place with a zippered cover, which helps keep air moving and makes it easier to shift or adjust the mattress if needed.

Modular Design: The modular approach allows for different firmness choices depending on the model, with layers that can be adjusted or rearranged as preferences change. The breathable open-cell structure maintains natural ventilation throughout the mattress.

Key details:

• Organic latex with breathable open-cell structure

• No glue or foam in the core

• Different firmness choices depending on the model

• Removable bamboo-blend cover

Heveya focuses on organic latex and flexibility for people who want a choice of firmness.

Getha Singapore

Getha makes its latex mattresses in Malaysia using natural latex tapped from local plantations. Some models pair the latex core with other layers to change firmness or feel. These extra layers might include coir (coconut fiber) for firmness, or wool and silk for a softer surface and better moisture balance.

Multi-Material Design: The combination approach allows Getha to offer more variety in comfort profiles. Some models combine latex with coir (coconut fiber) for a firmer feel, while other models add wool or silk for softness and humidity balance. The open-cell latex maintains breathability with pinholes for air circulation.

Key details:

• Natural Malaysian latex as the base

• Some models combine latex with coir for a firmer feel

• Other models add wool or silk for softness and humidity balance

• Open-cell latex with pinholes for breathability

• Cover fabrics may use bamboo charcoal yarn or Nano Silver to help with odor and bacteria

Key Takeaways: Comparison on Mattress Material and How They're Made

BayShop offers a straightforward, single-material mattress made from certified 100% natural latex with no foam, fillers, or adhesives. Mattresses are made in Singapore with a focus on breathability, hypoallergenic materials, dual firmness and 7-zone support.

Heveya takes a modular approach with organic latex and adjustable firmness layers. This offers more customization, especially for customers who want to change their mattress feel over time.

Getha combines latex with other natural materials like coir, wool, and silk to produce a range of firmness and comfort options. While this allows for variety, it also introduces more materials into the core build.

All three brands avoid synthetic foam and use breathable latex structures. BayShop stands out for its all-latex, glue-free core and locally made transparency.

2. Price Comparison for Natural Latex Mattresses in Singapore

Natural latex mattresses vary widely in price depending on brand, model, and features. To make this easier to follow, here’s a look at three groups: 

• standard mattresses

• luxury options

• baby or kids models 

  
  

All prices shown are regular retail prices taken from each brand’s website, with no discounts or seasonal offers applied.

Standard Mattress Prices

This table compares prices for Singapore mattress sizes for Single, Super Single, Queen, and King mattresses:

Brand & Model	Thickness	Single	Super Single	Queen	King
BayShop SYMFONI® TD 8	8" (20.3 cm)	S$1,580	S$1,780	S$2,280	S$2,680
Heveya Mattress 1	7.5" (19 cm)	S$3,288	S$3,688	S$4,788	S$5,188
Getha Togetha 20	8.6" (22 cm)	S$1,699	S$2,099	S$2,899	S$3,399

BayShop’s SYMFONI® TD 8 mattress is more affordable than Heveya Mattress 1 or Getha’s Togetha 20, while still including features like 7-zone ergonomic support, hypoallergenic natural latex, and OEKO-TEX 100 certified fabrics.

Premium & Luxury Mattress Prices

For thicker, higher-end models with dual-firmness or deeper latex cores, these mattresses cater to people who want a luxury plush feel.

Brand & Model	Thickness	Queen	King
BayShop SYMFONI® TD 10	10" (25.4 cm)	S$2,780	S$3,180
Heveya Mattress III	12.2" (31 cm)	S$6,888	S$7,988
Getha Togetha 100 Gold	12.2" (31 cm)	S$5,499	S$6,099

BayShop’s SYMFONI® TD 10 is priced at $2,780 for a Queen, which is about $4,000 less than a Heveya Mattress III ($6,888) and $2,600 less than the Getha Togetha 100 Gold ($5,499).  

BayShop’s mattresses are designed with non-quilted covers. Therefore the stated height of the mattress are close to the height of the latex cores, whereas, Heveya’s and Getha’s covers are heavily quilted and may affect the height by as much as 2-5 cm.

Even at this lower price, it still offers a triple-layer natural latex build, 7-zone ergonomic support, and a breathable, washable Tencel cover for a cool, hygienic sleep.

Baby and Kids Mattress Prices

Natural latex mattresses for babies and kids can vary in price depending on brand, size, and customization. Here’s how the three brands compare based on regular prices without offers:

Brand	Babies (0-3 Years)	Kids (4-13 Years)
BayShop	Little SYMFONI Natural Latex Baby Mattress - S$239	Junior SYMFONI Kids Latex Mattress - S$780
Heveya SG	Organic Latex Baby Cot Mattress - S$748	No designated kids mattress found on site
Getha SG	Baby Latex Mattress - S$249	Togetha 5 Kids Latex Mattress - S$599

BayShop’s Little SYMFONI® Natural Latex Baby Mattress is set at S$239 no matter if you choose small, medium, or large sizes, making it simple and affordable. The Junior SYMFONI® Kids Latex Mattress is also competitively priced at S$780 for a standard size.

Heveya lists an Organic Latex Baby Cot Mattress at S$748, with baby custom mattress options going as high as S$988 depending on the size and specifications. There is no specific kids mattress on their Singapore website.

Getha prices its Baby Latex Mattress starting at S$249, with prices changing by size, meaning larger baby mattresses cost more. For kids, the Togetha 5 Kids Latex Mattress is listed at S$599.

Why BayShop SYMFONI® Natural Latex Mattresses Cost Less?

It’s not about cutting quality. It’s about cutting out the middlemen.

Most mattress brands build in extra costs for retail showrooms, distributors, and big marketing budgets, which push prices up without improving comfort or durability.

BayShop makes and sells SYMFONI® latex mattresses directly in Singapore, with no layers of excessive markup.

That way, you get all the ergonomic support, healthy sleep benefits, and luxury comfort of natural latex at a fair price.

3. Health Certifications and Testing for Natural Latex Mattresses in Singapore

When you buy a natural latex mattress, you want to be sure it's safe for your family and your indoor air.

Why these certifications and 3rd party testing standards matter:

• Prove mattresses are non-toxic and low in harmful chemicals

• Control off-gassing so you don't breathe unwanted fumes

• Give you peace of mind about what you're sleeping on

  
  

Key Certification Terms

• OEKO-TEX Standard 100 Product Class I: Top safety level for products used by babies or those with sensitive skin. Tests for 100+ harmful substances.

• eco-INSTITUT: German lab that checks for low emissions and off-gassing, including VOCs and other indoor air pollutants.

• GOLS (Global Organic Latex Standard): Covers the entire latex production chain from plantation to finished mattress, confirming organic practices and chemical safety.

• TUV Rheinland (LGA Quality Tested)

Here's how BayShop, Heveya, and Getha compare on safety certifications:

BayShop Singapore

BayShop’s SYMFONI® latex mattresses are tested for chemical safety by two top global labs:

German eco-INSTITUT Testing

The German eco-INSTITUT is an independent lab that tests for low off-gassing and chemical emissions. BayShop’s latex mattresses passed tests for:

• VOCs (Volatile Organic Compounds)

• Pesticides

• Heavy metals

• Flame retardants

OEKO-TEX® Standard 100 – Product Class I

OEKO-TEX® Standard 100 Product Class I is the strictest safety rating under OEKO-TEX, approved for babies and people with sensitive skin. It confirms the mattress is free from harmful chemicals such as:

• VOCs

• Formaldehyde

• Lead, cadmium, and other heavy metals

• Phthalates

• Nitrosamines (used in latex processing)

• Harmful dyes and pesticides

TÜV Rheinland (LGA Quality Test) Certified Durability

TÜV Rheinland is a globally recognized testing body based in Germany. Their certification confirms that BayShop’s SYMFONI® mattresses meet strict performance and safety standards for long-term use.

BayShop’s latex mattresses passed multiple durability and quality tests that simulate years of everyday use:

• Rollator Test (Endurance Test) Simulates over 10 years of daily use by rolling a 140 kg weight across the mattress 60,000 times.

• Compression Set Test Checks that the latex returns to its original shape after repeated pressure, with no permanent indentations.

• Height Loss / Thickness Retention Confirms the mattress keeps over 95% of its original thickness with normal use.

• Hardness / Firmness Deviation Ensures the mattress stays consistent in comfort and firmness over time.

• Fatigue Resistance Verifies there are no weak zones or breakdown in high-pressure areas like the hips and lower back.

Together, these certifications show BayShop’s commitment to sleep health, safety and durability.

Heveya Singapore

Heveya uses organic latex certified by the Global Organic Latex Standard (GOLS). This covers the full supply chain, from how the latex is grown to how the mattress is made. It includes rules on chemical use, pesticide levels, and fair trade labor.

The brand also holds the OEKO-TEX® Standard 100 Product Class I certification, which confirms low emissions and chemical safety — the same rating held by BayShop.

Getha Singapore

Getha states that some of its models, such as the Greetings V and Compass mattresses, are tested by eco-INSTITUT for chemical emissions. The brand also mentions compliance with “European ECO requirements” for non-toxic and allergy-friendly materials.

However, organic certifications like GOLS or OEKO-TEX are not listed on Getha’s site. Certification information is harder to verify, and the term “European ECO requirements” refers to general regulatory guidelines, not a specific independent testing body.

Key Takeaways: Mattress Safety & Health Certifications

• BayShop’s SYMFONI mattresses are certified by OEKO-TEX Standard 100 Product Class I, eco-INSTITUT and TÜV Rheinland, proving they’re safe for babies, low in chemical emissions and durable.

• Heveya uses GOLS-certified organic latex and also holds the OEKO-TEX Product Class I label, offering strong safety credentials.

• Getha mentions eco-INSTITUT testing on some models but does not list GOLS or OEKO-TEX certifications, and its safety claims are less transparent.

BayShop stands out as a smart, credible choice with independently verified safety and durability across all mattresses.

3. Buying Experience When Choosing a Natural Latex Mattress in Singapore

When you shop for a natural latex mattress, the buying process can be just as important as the mattress itself. From how easy it is to try before you buy, to how well the brand supports you after the sale.

Here’s how BayShop, Heveya, and Getha handle showrooms, trials, customer service, and delivery.

BayShop Singapore

1. Mattress Testing

• Feel confident choosing the right mattress with a private 45-minute session in BayShop’s appointment-only sleep studio

• More than enough time to ask all your questions

• No other customers around means no distractions or awkward rush

• You can fully test how the mattress supports you in your own sleep positions

• The team even encourages you to take a short nap so you can properly feel how the mattress performs for real sleep

2. Sleep Expert Guidance

• Get clear, personal advice from a team who knows natural latex mattresses inside out

• One-on-one support helps you understand firmness, posture benefits, healthy sleep qualities

• You can ask anything without being pressured to buy extras

3. Trial & Returns

• Feel confident with a 60-night comfort exchange if you need a softer or firmer feel

• One-time exchange included with pickup and redelivery

• For hygiene reasons, there are no cash refunds once the mattress is opened

4. Delivery & Assembly

• Free delivery and professional setup included in the price, anywhere in Singapore

• Flexible scheduling works around your routine

5. Customer Service & Post-Purchase (summarized from Google reviews collected between 2024 and 2025)

• Customers say BayShop stays easy to reach after delivery through WhatsApp, with the same team that guided them in the showroom also helping with any questions or adjustments later

• People mention follow-up feels personal and consistent, not handed off to a call centre

• Several reviewers mention feeling well-educated about latex, firmness, and sleep posture, thanks to thorough explanations from the team

• Repeat buyers highlight that BayShop’s mattresses hold up for many years, and that if they need help later, the same staff are still available

• Reviewers say the owner and team are personally involved, making them feel looked after even months or years later

Heveya Singapore

1. Mattress Testing

• Heveya has multiple showrooms in Singapore where you can try their natural latex mattresses

• Testing usually happens in a shared showroom with other shoppers present

• Their flagship Tiong Bahru location includes a second-floor “sleep studio” where you can test mattresses in a quieter area

• Heveya’s sleep studio appointments are only available in the evenings, while BayShop offers private mattress testing 6 days a week, from 10am to 5pm

  
  

2. Sleep Expert Guidance

• The sales team can explain firmness options, materials, and sleep posture considerations

• Reviews say their team provides helpful explanations without aggressive sales tactics

• Consultations generally happen in the showroom environment rather than fully private

  
  

3. Trial & Returns

• 100-day trial period with a one-time free mattress core exchange if firmness isn’t right

• If you still aren’t satisfied after the first exchange, you can return the mattress for a refund minus a S$300 transport fee

• The mattress must be in clean, undamaged condition for any exchange or refund

  
  

4. Delivery & Assembly

• Free delivery and setup included

• Old mattress removal available on request

  
  

5. Customer Service (summarized from recent Google reviews)

• Customers often mention the staff are knowledgeable, friendly, and patient, taking time to explain product options clearly

• Team encourages extended testing, including naps in the showroom, so buyers feel confident in their choices

• Reviews describe a relaxed, low-pressure environment that makes it comfortable to ask questions

• After delivery, Heveya is noted for checking in and remaining responsive to support follow-up requests

Getha Singapore

1. Mattress Testing

• Getha’s Singapore website includes a “book consultation” page, but it only lists contact details for Malaysia. There’s no information about mattress testing services available in Singapore.

  
  

2. Sleep Expert Guidance

• Sales advisors explain firmness, materials, and product features

• Guidance provided in a standard retail setting

  
  

3. Trial & Returns

• Getha Singapore’s website does not clearly state a trial period, while BayShop offers a 60-night trial

• Getha does not accept returns on opened mattresses for hygiene reasons

• Only faulty goods can be returned within 14 days, and must be unused and in original condition

  
  

4. Delivery & Assembly

• Like BayShop, mattress delivery is free within Singapore

• Deliveries are only done on the weekdays (no weekends or public holidays)

  
  

5. Customer Service (summarized from recent Google reviews)

• Customers describe Getha’s in-store staff as friendly, patient, and clear when explaining options

• Reviews highlight that sales advisors generally avoid pushy tactics and provide good guidance at the showroom

Key Takeaways: Buying Experience Comparison

• BayShop offers private 45-minute sleep studio sessions with one-on-one guidance, while Heveya’s showrooms are shared and Getha doesn’t list mattress testing options for Singapore.

• BayShop includes a 60-night comfort exchange with free pickup and redelivery, while Heveya offers a longer 100-night trial but charges S$300 for returns, and Getha has no clear trial policy.

• BayShop’s support is consistently praised for being personal and long-term, with follow-ups handled by the same team even months after purchase.

If you want a tailored, no-pressure buying experience backed by personal support and clear policies, BayShop is a solid choice.

4. Warranty Coverage for Natural Latex Mattresses in Singapore

The warranty details below are based on information taken directly from each brand’s published warranty section on their official websites.

BayShop Singapore

• 10-year limited warranty on all-natural latex mattresses

• Covers manufacturing defects like cracks, splitting of the latex core, or indentations 1 inch (2.5 cm) or deeper

• Full repair or replacement in year 1, then pro-rated coverage (10% reduction per year) from years 2–10

• Warranty applies only to the original purchaser with valid proof of purchase

• Excludes normal wear, comfort preference changes, misuse, improper support, mold, stains, or use on an unsuitable base

• Claims require email submission with photos, proof of purchase, and description

Heveya Singapore

• 10-year limited warranty on natural latex mattresses

• Covers permanent indentations over 2.5 cm or loss of more than 20% hardness

• First year is fully covered, later years follow a stepped discount replacement schedule

• Excludes normal wear, comfort preferences, improper base or ventilation, and hygiene issues

• Claims must include measurements and photos, plus evidence of a suitable bed base

Getha Singapore

• 10-year limited warranty on natural latex mattresses

• Covers manufacturing defects only

• Any defects in year one repaired free (customer pays transport), after year one repair cost is prorated

• Excludes comfort issues, normal wear, or body impressions under 1.5 inches

• Warranty is void if the mattress is found dirty or in unsanitary condition

Key Takeaways: Warranty Comparison

• BayShop offers a 10-year limited warranty with full coverage in the first year and clear pro-rated terms from year 2 onward.

• Heveya also provides a 10-year warranty but requires more detailed evidence like hardness loss and base type, which adds complexity to the claims process.

• Getha’s warranty includes year-one repairs but becomes pro-rated after, and the coverage can be voided if the mattress is dirty.

  
  

BayShop stands out with transparent terms and a straightforward claims process, making it a reliable choice for warranty peace of mind.

Final Takeaway: Comparing BayShop, Heveya, and Getha in Singapore

When comparing natural latex mattresses in Singapore, BayShop delivers equal and often superior value compared to major international brands like Heveya or Getha, all at more accessible prices.

What makes BayShop stand out: 

• 100% natural latex construction

• Trusted certifications (Eco-Institut, OEKO-TEX® STANDARD 100) 

• Transparent warranty terms and pricing

• Private sleep studio experience and personal customer service that is difficult to match. 

  
  

By eliminating hidden markups and unnecessary overhead, BayShop makes premium, ergonomic sleep solutions genuinely affordable for Singapore families.

The choice becomes clear when you consider both quality and value. BayShop offers the natural latex sleep experience you want, without the premium pricing you don't need.

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