BayShop's Customer Reviews
We appreciate every customer who shares their experience with a SYMFONI® natural latex mattress and their visit to our Sleep Studio. Your reviews help us see what works, what needs improvement, and how we can keep building better sleep solutions for Singapore.
Better Sleep Quality
Many customers tell us they finally sleep through the night without tossing and turning.
"I am able to sleep very comfortably throughout the night, with no more aches and pains."
Joyce Y
"We get very good sleep which makes us look forward to bedtime"
Iveta Shved-Tang
"Soft yet with good support especially for side sleepers and without any pressure point on the body. My wife says that this is the most comfortable mattress we've ever had!"
Jeffrey Lim
"I've now been sleeping on the mattress for 3 months as a side and back sleeper, and it's honestly transformed my sleep experience. I used to unconsciously stomp, toss, turn and shift around on my old mattress trying to get comfortable, but that's completely stopped with this one. I now wake up feeling refreshed instead of stiff and sore like I used to."
Nelson Lee
Reduced Aches and Pains
​Customers switching from spring or memory foam often notice relief from back pain, neck stiffness, and shoulder soreness.
"I sleep so much better on Brendan's products Symfoni than previous brands including Simmons. Less back issues and almost 100% free of pins and needles."
Josh Ng
"After sleeping on this mattress for over a month now we realise the benefits of sleeping on a latex mattress. Goodbye disturbed sleep and sore back."
Jayesh Ghatge
"I have backache and with this full latex mattress it has given me good sleep as compared to many mattress that i have tried."
Sharilyn Lim
"I used to sleep on a $3000 spring mattress and woke up every day with a stiff neck and sore shoulders. All that is gone now as the bayshop mattress provides good support without causing any pressure."
elsie tan
Cooling and Comfort in Singapore's Heat
Natural latex breathes naturally, keeping sleepers cool even without air conditioning.
"Latex is indeed cooler than the other types of mattresses, especially true in our humid climate in Singapore."
Tan Teck Kuan
"The mattress and the pillow satisfied my nightly rest, with or without aircon."
Celia Chong
"Been using the latex mattress daily since 2019 without aircon. Cooling and breathable. Still holding up very well without any sagging."
Carine Phua
"The mattress is made of natural latex, it breathes well and stays cool due to natural ventilation."
A R
Allergy Relief and Non-Toxic Materials
Parents and sensitive sleepers appreciate that our mattresses are made from 100% natural latex with no chemical offgassing.
"Happy to have found a comfortable mattress for my daughter with adequate support and free of harmful chemicals and toxic materials. My daughter loves sleeping on the mattress!"
Kailin Zhang
"Latex is cooling and good for kids with allergies. While testing the bed mattress, the kids said its like sleeping on clouds."
Wang
"The latex mattresses are all natural (no nasty offgassing) and reasonably priced."
elsie tan
"Wanted natural product and found this - all natural no synthetic components."
ML F
Long-Term Durability and Value
Customers report their mattresses holding up for years without sagging, often outlasting more expensive brands.
"Been using the latex mattress daily since 2019 without aircon. Cooling and breathable. Still holding up very well without any sagging. The covers are machine washable and easy to clean."
Carine Phua
"Was one of the first customers and the mattress is still in very good condition after more than 8 years. One of the best value purchases I've made."
Kian Seng Ang
"They own their own factory, hence, they have control over the manufacturing process of their products. Should there be a hole in the mattress due to manufacturing defects, they offer a guaranteed 1-to-1 replacement."
Tan Teck Kuan
"The price was compelling. Equivalent latex mattresses from established brands were almost double the price."
A R
Customisation and Flexibility
We customize mattress sizes to fit unique bed frames, trundle beds, small doubles, and unusual dimensions.
"Very impressed with the customer service quality and the willingness to help us customise the size of the mattress for our trundle bed."
Wei Siong Ho
"Bayshop help me to customise my mattress to fit my IKEA loft bed as i didnt want a thin mattress from IKEA"
Sharilyn Lim
"You're able to customise super easily. They also carry this rare mattress size called small-double (120cm x 200cm), which was the perfect size for my bedroom."
Janice Tan
Excellent Customer Service and Sleep Studio Experience
Customers appreciate the private, no-pressure appointments where they can test mattresses at their own pace.
"Brendan was refreshingly not pushy at all about sales. After giving us a brief introduction, he respectfully left my partner and me alone to test out the various options at our own pace. The relaxed, pressure-free environment really allowed us to make an informed decision."
Nelson Lee
"My family and I enjoyed the private mattress test session where we were able to test and try the mattresses without any interference. Brendan was very patient, helpful, approachable and knowledgeable."
Steven Ng
"Brendan is very patient and knowledgeable. Decided that my current bedframe couldn't fit my guest room and had the divan cancelled. Brendan refunded the amount without asking any questions."
Jessica Choo
"Brendan gave us his undivided attention for an hour or so. Even more delightful was that there was no hard sell or a nudge to make a purchase decision quickly. The sleep studio also had a play area for smaller children."
A R
"Both the shopping experience and the product quality are really very good. Highly recommended! The relaxed, pressure-free environment really allowed us to make an informed decision."
Nelson Lee
