What’s the Alternative to Emma Sleep Mattresses in Singapore?

Emma Sleep, a German mattress company known for foam and hybrid models, used to sell mattresses-in-a-box in Singapore. However, they have closed Singapore operations, so you can no longer buy Emma Sleep mattresses here.

That's where BayShop comes in. We offer the same comfort and quality standards, with the added advantage of 100% natural latex made locally in Singapore.

At BayShop, we deliver the core of what Emma Sleep offered:

• Comfortable support backed by thoughtful design

• Certified safe and healthy materials (OEKO-TEX® Class 1)

  
  

But we go further. With our own Singapore factory, we provide dual-firmness natural latex cores, custom mattress sizes, full-service delivery and setup (not a DIY mattress-in-a-box setup), and responsive after-sales support via WhatsApp.

This article explains what Emma Sleep once offered in Singapore, how BayShop compares side-by-side, and why BayShop is the best alternative today

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What Did Emma Sleep Mattresses Offer in Singapore?

Before closing its Singapore operations, Emma Sleep sold hybrid mattresses-in-a-box made from synthetic foams and innersprings.

Their proprietary Neo Latex® foam was designed to mimic latex, but is synthetic and petrochemical-based.

Emma Sleep mattress foam layers combined cooling, pressure-relieving, and durable support foams, with Aeroflex springs added in the hybrid models for extra comfort and motion isolation.

Their mattresses came with a 10-year warranty, sold direct-to-consumer online with delivery compressed in a box for self-setup.

Emma Sleep and BayShop Side-by-Side

Category	Emma Sleep (Closed in SG)	BayShop (Available in SG)
Based In	Germany	✔️ Singapore
Mattress Type	Hybrid mattresses using synthetic memory foam (Neo Latex) with innersprings	✔️ 100% Natural Latex (Dunlop latex core)
Latex Source	Emma Sleep does not use natural latex. They use synthetic latex, called Neo Latex.	✔️ Sri Lanka
Where Mattress is Made	Germany, imported into Singapore	✔️ Singapore (produced in BayShop’s own local factory)
Cover Materials	UltraDry® fabric cover (polyester blend with elastane and polypropylene)	✔️ Removable TENCEL® fabric cover (washable, breathable, moisture-wicking)
Mattress Sizes	• Single • Super Single • Queen • King	✔️ • Single • Super Single • Small Double • Queen • King • Half/Half King
Custom Mattress	Not offered	✔️ Made-to-order custom sizes and shapes available
Certifications	• CertiPUR-US® (foams) • OEKO-TEX® Standard 100 Class 1	✔️ • eco-INSTITUT • OEKO-TEX® Standard 100 Class 1 •TÜV Rheinland LGA Quality Tested
Showroom	Online only in Singapore, no showroom	✔️ Private sleep studio by appointment
Delivery & Setup	Mattress-in-a-box, self-setup	✔️ Delivered by BayShop team, professional setup
After-Sales Care	Email support	✔️ Personal follow-up and after-sales care
Other Products Available	• Pillows • Toppers • Mattress protectors	✔️ • Natural Latex pillows • Natural Latex toppers • Mattress protectors • Adjustable bed frame • Divan bed frame

Why BayShop Stands Out as the Alternative

Emma Sleep is no longer an option in Singapore, but BayShop carries forward everything shoppers value and adds more. Here’s what you gain with BayShop:

BayShop mattresses are 100% natural latex

BayShop’s line of SYMFONI® all-natural latex mattresses are cooling, hypoallergenic, safe from harmful chemicals, and made with a 7-zone ergonomic core for full-body support.

BayShop mattresses are made in Singapore and supported locally

Every BayShop mattress is made in Singapore using natural latex from Sri Lanka. Local production means faster delivery, tighter quality control, and a support team that’s always close by if you need assistance.

You can test BayShop mattresses in person

Book a private appointment at our Sleep Studio, explore different firmness levels, and get one-on-one guidance from our sleep expert. You can even lie down for a quick nap, it’s a calm, no-pressure way to choose what suits you best.

BayShop delivery team delivers to your place and sets up for you

Forget about carrying boxes or figuring out assembly. Our team delivers your mattress directly to your bedroom and sets it up for you.

BayShop provides direct after-sales care in Singapore

Support continues after your mattress arrives. You can reach us via WhatsApp, phone, or in person, and we’ll follow up to check that you’re sleeping well and help with any adjustments.

BayShop offers more choices and size customization

In addition to standard sizes, BayShop makes junior and baby mattresses, split-firmness designs for King beds, and fully customized shapes for odd spaces & bed frames.

We also carry latex pillows, protectors, and adjustable or divan bed frames, everything you need to complete your sleep sanctuary.

Final Takeaway

Emma Sleep may no longer be operating in Singapore, but the qualities shoppers valued in their mattresses are still very much available in Singapore through BayShop. 

At BayShop, we’ve built on those same principles while adding the benefits of being made locally, private mattress testing, delivered and set up by our own team, and supported with personal after-sales care. For anyone who once considered Emma Sleep, BayShop remains a reliable and local alternative.

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FAQ

Will Emma Sleep still deliver new orders to Singapore?

No. Emma Sleep has stopped accepting new orders in Singapore. For shoppers looking for a mattress now, BayShop offers locally made natural latex options with faster delivery.

What happens to the Emma Sleep mattress warranty now that they’ve left Singapore?

Your coverage remains in place. Emma Sleep confirmed that existing customers will still have their 10-year warranty even after the Singapore closure.

Who do I contact for Emma Sleep customer service now?

Emma Sleep continues to support Singapore customers online. You can track your delivery status, file a return, and reach customer service through their support channels, either by email or via live chat during Singapore hours.

Does Emma Sleep still operate in other countries?

Yes. Emma Sleep continues to sell in Europe, the US, and Australia. Only the Singapore operations have closed. For Singapore buyers, BayShop is the local alternative.